Privacy Policy
A legal disclaimer
Last updated: July 11, 2026
This Privacy Policy explains how NadiTarot.com collects, uses, stores, shares, and protects information when you visit NadiTarot.com, submit a form, purchase a tarot reading, contact me, or otherwise interact with the business.
By using the website, you acknowledge the practices described in this Privacy Policy.
1. Information Collected
Depending on how you interact with the website, I may collect:
Information you provide directly
name;
email address;
billing details;
order information;
questionnaire responses;
your question and relevant background;
names or descriptions of people involved in the situation;
messages and customer-support correspondence;
testimonial or review submissions;
consent records;
refund or cancellation requests; and
any other information you voluntarily provide.
The website or its service providers may automatically collect:
IP address;
browser type;
device type;
operating system;
referring pages;
pages viewed;
approximate location;
site-interaction information;
cookie and analytics identifiers; and
dates and times of visits.
Payment information
Payments may be processed by Wix Payments, Stripe, PayPal, or another payment processor.
I generally do not directly receive or store your complete payment-card number. Payment processors handle that information according to their own policies and security practices.
2. How Information Is Used
Information may be used to:
process purchases;
confirm and manage orders;
prepare personalized readings;
deliver completed PDFs;
communicate about orders;
request necessary clarification;
provide customer support;
process refunds where appropriate;
prevent fraud and misuse;
maintain business and tax records;
improve the website and services;
understand website traffic;
comply with legal obligations;
enforce policies and agreements; and
protect the rights, safety, and security of customers, the business, and others.
3. Third-Party Technology Providers
Information reasonably necessary to fulfill your order may be processed through third-party technology providers used for:
website hosting;
online forms;
payment processing;
email delivery;
document preparation;
cloud storage;
writing and editing assistance;
PDF design and formatting;
analytics;
security;
order management; and
customer communication.
These providers may process information according to their own privacy policies and terms.
Only information reasonably necessary for the relevant business purpose should be provided to these services.
4. Sensitive Information
Please do not provide unnecessary sensitive information, including:
Social Security numbers;
government identification numbers;
banking credentials;
passwords;
complete medical files;
detailed financial-account records;
private login information; or
information you are not authorized to disclose.
The FTC recommends that businesses identify the information they hold, retain only what they need, protect it, dispose of it properly, and prepare for security incidents.
5. Information About Other People
You may mention another person when explaining your situation. Please provide only information reasonably necessary for your reading.
Do not submit confidential documents, private communications, medical information, financial information, or other sensitive data belonging to another person unless you have lawful authority to do so.
6. How Information May Be Shared
Information may be shared:
with service providers assisting with website operations and order fulfillment;
with payment processors;
when necessary to prevent fraud or protect safety;
to comply with a valid legal request;
to enforce contractual rights;
during a merger, sale, reorganization, or transfer of business assets; or
when you give consent.
I do not sell questionnaire responses or completed tarot readings as standalone customer data.
Do not state that you “never share information” because using Wix, payments, email, analytics, cloud storage, or AI tools involves third-party processing.
7. Cookies and Analytics
The website may use essential cookies, functional cookies, analytics cookies, and similar technologies.
Cookies may help:
keep the website functioning;
remember selections;
understand site use;
measure performance;
protect against fraud; and
support marketing where enabled.
More information appears in the Cookie Policy and cookie-consent banner.
8. Data Retention
Information is retained only as long as reasonably necessary for:
fulfilling orders;
customer support;
accounting and tax obligations;
fraud prevention;
dispute resolution;
enforcement of agreements; and
legal compliance.
9. Data Security
Reasonable administrative, technical, and organizational safeguards are used to protect information.
However, no website, email transmission, cloud platform, or electronic-storage method is completely secure. Absolute security cannot be guaranteed.
10. Email Communication
Transactional emails may be sent regarding:
orders;
questionnaires;
delivery;
clarification requests;
cancellations;
refunds; and
service-related notices.
Marketing messages will be sent only where permitted. You may unsubscribe from promotional emails using the link provided in the email.
Unsubscribing from marketing does not prevent necessary order-related communication.
11. Minors
Purchases must be made by an adult who is at least 18 years old.
A parent or legal guardian may purchase a reading concerning a minor. The adult must provide the information, consent to processing, and receive the completed PDF.
The website is not directed to children under 13, and children under 13 should not independently submit personal information. Websites covered by COPPA face special notice, consent, and privacy requirements when collecting personal information from children under 13.
12. Your Privacy Choices
Depending on where you live and which laws apply, you may have rights to:
request access to personal information;
request correction;
request deletion;
withdraw marketing consent;
object to certain processing;
request a copy of certain information; or
opt out of certain forms of targeted advertising or data sharing.
Requests may be submitted to info@ThePopLuxe.com.
Identity verification may be required before fulfilling a request.
Some information may be retained where necessary for legal, tax, fraud-prevention, contractual, or recordkeeping obligations.
13. State and International Privacy Rights
Privacy rights vary by location and may change.
When legally required, additional rights or notices will be provided to residents of jurisdictions with applicable privacy laws.
If you actively market to customers in California, Colorado, Connecticut, Virginia, Texas, the European Union, the United Kingdom, Canada, or other regulated jurisdictions, have this policy reviewed for those laws.
14. External Links
The website may link to third-party sites. I am not responsible for the privacy, security, or content practices of external websites.
15. Changes to This Policy
This Privacy Policy may be updated periodically. The effective date at the top will be revised when changes are posted.
16. Contact
For privacy questions or requests, contact:
Nadi Leach at info@ThePopLuxe.com
REFUND & CANCELLATION POLICY
Last updated: July 11, 2026
Each tarot reading is a personalized service prepared for the individual customer. Please review this policy before purchasing.
Cancellation Before Work Begins
You may request cancellation before work on your personalized reading begins.
A cancellation request must be sent to info@ThePopLuxe.com and include your name, order number, and email address used at checkout.
When Work Is Considered to Have Begun
Work begins when any of the following occurs:
your questionnaire is reviewed;
your question is evaluated or reframed;
your spread is selected;
cards are pulled;
interpretation or drafting begins;
a document is created or formatted; or
other personalized preparation has begun.
Once work begins, the order cannot be canceled or refunded except where required by applicable law.
Completed Readings
Completed and delivered readings are non-refundable because they are personalized digital services created for the customer.
A refund will not be issued solely because:
the message was unexpected;
it did not confirm the outcome you hoped for;
every portion did not resonate;
you changed your mind;
you disagreed with the interpretation;
a predicted possibility did not occur;
a timeline shifted;
another person made a different choice;
circumstances later changed; or
you did not read the service description or policies.
Failure to Provide Information
If required information is missing, I may contact you for clarification.
If you do not respond within seven calendar days, I may:
complete the reading based on the information available;
extend the estimated delivery timeframe; or
cancel the order.
If the order is canceled after personalized work has begun, a refund may not be available except where required by law.
Incorrect Email Address
You are responsible for entering an accurate email address.
If delivery fails because of an incorrect address, contact info@ThePopLuxe. The completed PDF may be resent to a corrected address after reasonable verification.
An incorrect email address does not entitle the customer to a new or rewritten reading.
Duplicate Orders
Contact info@ThePopLuxe.com promptly when an accidental duplicate purchase occurs.
A duplicate order may be refunded when no work has begun on the duplicate service.
Business Cancellation
If I cannot complete your reading, payment for the undelivered service will be refunded.
Payment Disputes and Chargebacks
Please contact info@ThePopLuxe.com before initiating a chargeback so I have an opportunity to investigate and resolve the issue.
Fraudulent or abusive chargebacks may be contested using order records, customer communications, questionnaire submissions, policy acceptance records, and proof of delivery.
Nothing in this policy limits legal consumer rights that cannot be waived.